View the monthly dental schedule communications

Published on 14 November 2024

The dental schedule communication is a monthly practice bulletin that gives you the latest news and updates including:

Statement of Dental Remuneration amendments
Practice Management System supplier updates
Payment Schedules.

Dental schedule communications

Schedule Communications October paid November 2024

Amendment No. 165 to the SDR
SIMD file update
NHS Network Update: CAT20 (Fortinet) replacement
Dental prescriptions – black ink only
DO NOT refer patients to PSD for registration or prior approval queries
Request for practice or practice manager email addresses

Schedule Communications September paid October

NHS Network Update: CAT20 (Fortinet) replacement
Dental prescriptions - black ink only
Request for practice or practice manager email addresses

Schedule Communications August paid September 2024

eSchedules dashboard changes
Twin patient records
Where to send emails at PSD
Request for practice or practice manager email addresses

Schedule Communications July paid August 2024

Alert re Toner Scam
Providing patient identifiable information in email
Orthodontic Payment claims
SCI Gateway Telephone Line Retiral - NISG Service Desk

Schedule Communications June paid July 2024

System downtime – Thursday 18 July 2024
Continuation of the Nov 2023 Dental Reform implementation
Quality Improvement (QI) Allowance
Prior Approval
Changes to Prior Approval claims
Large increase in Adjustment requests
Large increase in Duplicate claims

Schedule Communications May paid June 2024

Important Update on Schedule payment recovery
NHS Network Update: CAT20 (Fortinet) replacement
Changes to eSchedule reports
Continuation Cases
Scottish Dental Reference Service (SDRS): Process and Updates
The last bridging payment
NHS NSS Practitioner Services Customer Satisfaction Survey 2024

Schedule Communications April paid May 2024

Amendment No. 164 to SDR - PCA(D)(2024)2 advises on updates to Domiciliary Visit and Recalled Attendance
Prior Approval
Reminder for Orthodontists re patient registration and item 1-(c)
Reminder: Checking Patient Registrations
Reminder: Sending patient data from NHS email only
Practice staff distribution list
The last bridging payment
Practitioner Services website

Schedule Communications March paid April 2024

1-(c): unscheduled care - updated guidance
Reminder: The last bridging payment
Reminder: Practitioner Services website

Schedule Communications February paid March 2024

PCA(D)(2024)1 – Amendment No. 163 to the SDR
Reminder: The last bridging payment
Reminder: ePractitioner Verification Certificates
Practitioner Services website

Schedule Communications January paid February 2024

SPPA Tier Changes - Backdated from October 2023
The Last Bridging Payment
GP234 dates
ePractitioner Verification Certificates
Posterior restoration involving resin
eSchedules Access and Password Reset
Reminder: Practice Changes affecting CAT20 Connection
Reminder: DO NOT send any mail to Bain Square
Reminder: DO NOT refer patients to PSD for registration queries

Schedule Communications December paid January 2024

Three-month rule
1-(c): unscheduled care
Reminder: Managing treatment plans opened before 1 November 2023
Reminder: Further Clarifications published on website
Dental Reference Officer (DRO) appointment letters
Do not share your PIN

Schedule Communications November paid December 2023

Implementation of Determination 1
Further Clarifications published on website
Managing treatment plans opened before 1 November 2023

Schedule Communications October paid November 2023

Determination 1 Guidance
Patient charges
Changing your Practice Broadband internet supplier and/or router
Reminder: GP234

Schedule Communications September paid October 2023

Dental Reform – Determination I and PCA(D)(2023)5
REMINDER: Use photographs to present models for general dental treatment Prior Approvals
Reminder: GP234

Schedule Communications August paid September 2023

Use of photographs to present models to PSD
Your part in maintaining accurate patient records
Reminder: GP234

Schedule Communications July paid August 2023

PCA(D)(2023)4 - details on payment reform Advice (and flowchart) on using the “No Radiographs Available” and general observations Internal Team Videos Reminder: GP234

Schedule Communications June paid July 2023

Update to the GP200 process
Reminder: Checking Patient Registrations
Patient Registration checks by Patients
SIMD file update

Schedule Communications May paid June 2023

Practitioner Profiles
Updates on List number and location changes
Claiming Orthodontic discontinued treatment
Reminder: Checking Patient Registrations

Schedule Communications April paid May 2023

D&O Management profile
Updated Stamp Requests

Schedule Communications March paid April 2023

Orthodontic Appeal Cases
Reminder: Do not send Stamp Requests by post

Schedule Communications February paid March 2023

Changing practice management software (PMS)
Reintroduction Practitioner Profiles
Reminder: GP234

Schedule Communications January paid February 2023

Reminder: GP234
PCA(D)(2023)1 - Scottish Dental Access Initiative; Recruitment and Retention Allowance; Remote Areas Allowance
Cabinet Secretary for Health and Social Care letter re payment system reform
Orthodontic Payment claims and submissions claim type

Schedule Communications December paid January 2023

eDental and eOrtho guidance incorporated into website
GP234 form reminder
Reminder: Bank Mandates
Reminder: SDRS/DRO communications via NHS email only
Importance of Dentists’ access to and use of NHS email
Reminder: Administration forms and correspondence must be electronic

Schedule Communications November paid December 2022

Information for Orthodontic Specialist Practices re "eOrtho registration" claim type
Reminder: Bank Mandates
Reminder: SDRS/DRO communications via NHS email only
Importance of Dentists’ access to and use of NHS email
Reminder: Administration forms and correspondence must be electronic

Schedule Communications October paid November 2022

PCA(D)(2022)8 - Discretionary Fee Guide - 4.5% increase for all courses of treatment started on or after 1 November 2022
Observations for Orthodontic Continuation and Transfer cases
Digital Web Forms Project (Primary and Community Care Theme)
E-schedule contacts
Reminder: SDRS/DRO communications via NHS email only
Importance of Dentists’ access to and use of NHS email

Schedule Communications September paid October 2022

Patient change of name or sex/gender
Reminder: SDRS/DRO communications via NHS email only
Importance of Dentists’ access to and use of NHS email
GP17 Patient Signatures Reintroduction
Risk Posters for display at all Practices

Schedule Communications August paid September 2022

FINAL REMINDER - Web form ceasing 30 September 2022
Phase 3 multiplier - email from Cabinet Secretary for Health and Social Care
Changing NHS connection
Accessing and maintaining your eSchedule access
Program to digitize online forms

Schedule Communications July paid August 2022

Changing practice management software (PMS)
Continuation cases - process explained

Schedule Communications June paid July 2022

The Three-Month Rule
Observations on claims not always needed
Duplicate claims - practices sending replacement claims instead of adjustment forms

Schedule Communications May paid June 2022

New Senior Dental Advisor - Gerard Boyle
Error message guidance
Understanding eSchedule reports
Reminder: eDental web form ceasing from 1 September 2022

Schedule Communications April paid May 2022

eDental web form ceasing from 30 September 2022
Orthodontic discontinuation fee requests
Patient surname changes
GP200 forms - reminder to check patient's registration
SIMD file update
Patient reg checks - reminder re lifetime registration

Schedule Communications March paid April 2022

Submitting forms or queries to PSD
Reminder: No Patient Identifiable information via non-NHS email
Updated GP200 process
One-Off sustainability Payment

Schedule Communications February paid March 2022

Administration forms by email only from 1 May 2022
3 month rule reminder
SIMD checker

Schedule Communications January paid February 2022

GP234 Reminder
PCA(D)(2022)1 re SDR Amendment 154 - changes to item 1 Examination and Report, item 2 Procedures to Assist Diagnosis and Treatment Planning and Section X Treatment under Capitation
SDR Amendment 153 fee increase - backdated for courses of treatment started on or after 1 April 2021 but before 1 December 2021, and
for any capitation and continuing care payments made for that period
Changes to Dental Activity Measures (DAM) reports
New Orthodontic Advisers

Schedule Communications December paid January 2022

GP234 Reminder
Windows 11 compatibility – DO NOT UPGRADE
COVID-19 Frequently asked questions

Schedule Communications November paid December 2021

Discretionary Fee Guide - SDR 153
Reminder to complete Bank Mandates
Reminder to renew General Dental Council Registration

Schedule Communications October paid November 2021

PCA(D)(2021)7 – SDR 153 with 3% fee increase backdated to 1 Apr 2021
FW8 Maternity certificates
Mail delivery guide
Please contact us on behalf of patients as we are unable to discuss individual matters with patients due to data protection